Public Perception of the Value of License Renewal/Recertification

March 2023
Researcher: Element Market Research, Inc.

Market research to understand the public’s understanding of and perceptions towards license renewal and recertification of healthcare practitioners.

Authors

Executive Summary

HRRI protects the public through regulatory research and collaborative exchange with strategic partners to promote evidence-based healthcare regulation. The organization has identified a need for information and intelligence related to the public’s understanding of and perceptions towards license renewal and recertification of healthcare practitioners. HRRI asked Element to conduct a research study of the general public.

Objectives

• Gauge the extent to which the public is familiar with practitioner recertifications and relicensing.

• Understand how much the public knows about how recertifications and license renewals are done and what the process is for practitioners.

• Determine the extent to which patients believe the provider recertification process is particularly arduous and perhaps unnecessary.

• Understand how important recertifications and license renewals of practitioners is to patients and how often they believe they should be done now for various types of practitioners.

• Gauge the extent to which the general public would stop seeing a provider who had not been recertified recently if recertifications were optional.

• Profile respondents by demographic characteristics and use that information in subgroup analysis.

Methodology

• Online survey consisted of 30 questions with a mix of closed and open-ended questions. To quality respondents had to:

  • Be U.S. residents ages 18 or older

  • Have seen one or more of the healthcare and counseling provider types below as a patient within the last two years:

    • Dentist

    • Physician Assistant

    • Nurse or Nurse practitioner

    • Physical therapist

    • Occupational therapist

    • Physician

    • Pharmacist

    • Social worker

    • Psychologist

Additional Resources

Public Perception of Regulation

Public Responsibility to Report Substandard Care & Misconduct

Practitioner Perception of the Value of License Renewal/Recertification

Regulator Perception of the Value of License Renewal/Recertification

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Behavior and Discipline, Public Perception