PUBLIC PERCEPTION OF REGULATION
FSBPT has a goal to identify potential barriers to reporting violations to regulatory boards.
FSBPT created the HRRI and is interested in understanding the extent to which consumers are aware of healthcare-affiliated state regulatory boards, what services they provide, and the roles they play.
Gauge familiarity with and understanding of the roles of healthcare-affiliated and state licensing boards.
Determine the percentages of patients and caregivers who have experienced a reportable “issue” with one of eight healthcare and counseling staff persons within the last two years.
Among those who experienced an issue, determine the proportion who reported it, to whom, and how.
Assess interest in the concept of a new website that would be created to make reporting easier and provide more confidence to consumers that the issue was being taken care of and handled appropriately.