PUBLIC PERCEPTION OF REGULATION
FSBPT has a goal to identify potential barriers to reporting violations to regulatory boards.
FSBPT created the HRRI and is interested in understanding the extent to which consumers are aware of healthcare-affiliated state regulatory boards, what services they provide, and the roles they play.
OBJECTIVES:
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Gauge familiarity with and understanding of the roles of healthcare-affiliated and state licensing boards.
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Determine the percentages of patients and caregivers who have experienced a reportable “issue” with one of eight healthcare and counseling staff persons within the last two years.
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Among those who experienced an issue, determine the proportion who reported it, to whom, and how.
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Assess interest in the concept of a new website that would be created to make reporting easier and provide more confidence to consumers that the issue was being taken care of and handled appropriately.